Apply to be a DSP Exam Proctor

Thank you for your interest in becoming a DSP Exam Proctor! The application process is only a few steps. If you have any questions please contact our Proctor Coordinator at 805.893.6077.

Please note: Beginning with the onset of Summer Session B, the Testing Center will be responsible for the majority of proctoring and DSP Proctors will act as backups in cases where the Testing Center reaches full capacity. Session B will provide us with an experimental transition and we do not know how many backup shifts (if any) will be needed for the duration of the trial period. Therefore, we will not be able to guarantee hours over the summer. In any case, we would love to have you apply as we are still seeking applicants during this initial phase of uncertainty.

  1. Complete the Proctor Application through the DSP Portal.

  2. If selected for the next round of hiring, you will be emailed and will be required to send in a cover letter and resume.

  3. If selected for an interview, you will be contacted via email to schedule an interview time.

  4. If hired you will need to attend a mandatory 1.25-hour, paid orientation at the DSP office at 2120 Student Resource Building. You will need to complete hiring documentation in person and online and will need to bring original forms of government-issued identification to the Business and Financial Services office in SAASB 3201. 

  5. Proctors must abide by the Proctor Responsibilities and Guidelines as stipulated below to continue employment with our office.

By applying for this position, the applicant authorizes the hiring agency (DSP) to access their academic record for the purpose of confirming enrollment status and related eligibility for student employment.

DSP Proctors versus Testing Center Student Workers

Moving forward, DSP and the Testing Center will be partnering to provide exam accommodations. There will be two separate positions - DSP Proctors and Testing Center Student Workers. Please see the chart below for more specific information.
 

Testing Center Student Workers

 
  • Work consistent, assigned shifts
  • Assist with proctoring multiple simultaneous exams
  • Assist with clerical office work
  • Assist with a variety of other tasks
 

Example Shift:

Tuesday, June 22nd, 8am-11am

Testing Center Student Worker delivers completed exams from the previous day to department offices from 8am-8:30am. Student Worker assists with office work from 8:30am-9:30am, the Worker then starts proctoring an exam from 9:30am-11:00am. A second Student Worker signs in and takes over the exam - the first Worker signs out and ends their shift.

DSP Proctors

 
  • Proctors exams, usually outside the Testing Center
  • Responsible for pick-up, drop-off, and proctoring of that single exam
  • Assist with social media outreach, office protocols, and other duties as assigned
  • May be asked to assist with staffing for the Testing Center
 

Example Shift: 

Tuesday, June 22nd, ECON 3A, 12:15pm-3:15pm 

DSP Proctor picks up the exam at 12:15pm, brings the exam to the test location, proctors the exam from 12:30pm until 3pm, drops off the exam at 3:15pm.

 

If you would like to apply to be a DSP Proctor, please complete an application in the DSP Portal as explained above.

If you would like to apply to be a Testing Center Student Worker, please apply through Handshake or submit an application in the DSP Portal and write "TCSW" in the applicant comment field. For more information on the Testing Center Student Worker position, please visit the Testing Center Student Worker Resources page.

Applicants in the DSP Portal may be considered for either role based on need and applicant availability.

Payment

Payment is $15/hour for both the DSP Proctor and Testing Center Student Workers, paid on a biweekly basis. Please check UC Path for your next pay date: ucpath.ucsb.edu.

*Note: You need to complete all hiring paperwork and complete your timesheet within the pay window in order to get paid.

To sign up for direct deposit, update your address, or change your tax information, please go to UC Path.

Send payroll questions to Jessica Benavides: jbenavides@ucsb.edu

Proctor Compensation

  • After completing an exam accommodation, you will fill out and submit an electronic Docusign timesheet to Jessica Benavides.

  • For calculating your time worked: “Start Time” = the time you picked up the exam(s); “End Time” = the time you dropped off the exam(s). Dishonesty in timesheets can be grounds for termination.

  • If the student(s) complete the exam before the exam end time, you will not be compensated for the time remaining. 

  • You will be compensated for one (1) hour if the exam is canceled within 24 hours of the shift.

Proctor Responsibilities & Guidelines

As a DSP exam proctor you are to:

  1. Maintain the integrity of the testing environment
  2. Ensure that disability-based exam accommodations are provided
  3. Formally report all incidents of academic dishonesty and student misconduct

Job Requirements

  • You must attend a quarterly proctor meeting and any other mandatory trainings.
  • You must keep track of your hours and ensure that you do not go over 19.5 hours per week for all campus employment combined. It is also your responsibility to avoid scheduling conflicts.
  • You must be available through the end of finals week (Friday).
  • DSP Proctoring shifts are created based on demand for exams outside of the Testing Center. The availability of shifts will vary depending on a number of factors and as such we cannot guarantee a minimum number of hours worked per week or quarter.
  • Shifts are allocated on a first-come, first-served basis. Proctors should proactively check exam availability and sign up for available shifts as soon as they are able to.

Office Policies and Procedures 

As a DSP exam proctor you must adhere to the following guidelines:

  • Confidentiality: You are not allowed to disclose any information about DSP students to anyone that is not a DSP staff member. When appropriate you may inform the instructor, TA, or departmental representative of your role, but discretion is advised. If you need to contact your students, please keep their names and contact information separate from each other. All information you access within the DSP Online Services Portal is privileged and must be kept private.

  • Communication: As an exam proctor, it is imperative that you establish an open line of communication with DSP. PLEASE CHECK YOUR EMAIL FREQUENTLY. If any additional students are added to your job or any changes are made to the exam, you will receive an email notification from the online system or a personal call or email from DSP staff. Timely responses (within 24-48 hours) are expected.

  • Always contact DSP if there is an issue during an exam, and take notes if/when anything notable occurs. DSP and faculty may call/text you during your shifts; always make sure to have your phone available. DSP will require a written report from you if an incidence of academic dishonesty or student misconduct occurs during an exam. If you are assisting with staffing the testing center, report any exam issues to the Testing Center Coordinator.

  • No Tolerance Policy: DSP reserves the right to terminate your employment immediately should you be in direct violation of any DSP/UCSB policies or procedures.

Signing Up for Shifts

  • Proctors will sign up for exams through a shared Google Sheet. Once you have signed up, you will receive a Google Calendar invite that contains more information. You may NOT remove other students' names if they have already signed up for a shift - doing so may be grounds for probation or termination.

  • You are welcome to sign up for as many proctoring assignments as you would like, but you cannot sign up for overlapping exams and you may not exceed 19.5 hours worked per week with all your campus jobs combined.

  • Review the entire exam accommodation including any notes before signing up and again before exam day. Double check your class and work schedule before signing up.

  • You are not allowed to proctor for a class you are currently registered in or for a student with whom you have a personal relationship. If a student you know personally is added to an accommodation you are assigned to, contact DSP.

  • Once you are assigned as the proctor, you are solely responsible for the completion of the job. Make sure to enter the shift into your calendar/planner and set reminders.

Proctor Cancellation/Tardiness

  • CANCELLING A SHIFT AT THE LAST MINUTE (UNEXCUSED) IS UNACCEPTABLE. ONLY IN AN EXTREME EMERGENCY WILL YOU BE “EXCUSED” FROM A PROCTORING JOB. CONTACT DSP IN THE EVENT OF A MEDICAL OR PERSONAL EMERGENCY. You are still responsible for the assignment until you have been removed from the shift.

  • Proctor no-show/tardiness are grounds for termination of employment. Notify DSP immediately if you are late. Pick-up times are not flexible.

Exam Types

Each shift may differ in a variety of ways. If you are a DSP Proctor working an individual shift, it is important that you read the exam accommodation details very thoroughly before signing up and check frequently for updates.

Setting

  • Alternate Exam Setting: A separate room (not the main classroom) that can only contain DSP students and proctors. Generally speaking, the exam location should not be shared with any other exam. Please contact DSP if you have concerns about this.

  • Private Exam Setting: A private room with only one DSP student and DSP proctor. Please contact DSP if the exam room is double-booked – private settings MUST be private.

Extended Time

  • Most students are approved for 150% or 200% time on exams. Some students will not use extended time and this will be indicated as 100% time. If a student reports an issue with the time, contact DSP and follow what the DSP Portal says until otherwise instructed.

Non-active vs. Active Proctoring

  • Non-active Proctoring: Your responsibility is to diligently and quietly monitor the student(s) and record notes throughout the exam. You may not assist the student(s) with interpreting or answering exam questions. You may read or work silently, but remember that you are not being paid to study or do personal activities.

  • Active Proctoring: This entails actively assisting the student in a private setting as they take the exam. The exam instructions and the student’s accommodation will list your responsibilities. You may not read or work silently during the exam.

DSP "Active Proctoring" Roles

  • Exam writer: You are required to record the student’s responses verbatim in the requested format (blue book, short answer, etc). You may not correct grammar/spelling or answer questions for the student.
  • Exam reader: You are required to read the exam aloud to the student and the student must record their own responses. Students are not allowed to ask you any questions about the exam. They may only ask you to repeat what you have read.
  • Exam tracker: This applies to Scantron exams only. The student will respond to exam questions and you must make sure that the responses are recorded as the student intends on the Scantron.
  • Laptop Exams: You must sit behind the student to monitor the student’s screen. Students may not access the internet or any non-permitted programs/materials.
  • Testing Center Backup Proctor: DSP Proctors may be needed to work shifts in the Testing Center assisting with the above accommodations for one or multiple exams in a shift period.

Testing Center Roles

  • Testing Center Student Workers complete a variety of tasks such as providing testing accommodations as exam readers, trackers, and writers as listed above; additionally, Testing Center Student Workers assist with reception desk work, data-entry, answering phones, and additional tasks to support the administrative team.
  • Hours will be logged and tracked through Kronos.
  • Shifts will be scheduled on a weekly basis based on Student Worker availability.
  • More information about this role can be found at the Testing Center Student Worker Resources website.

Equipment

If a student has requested to use equipment they are approved for, it will show when you click on the student’s name in their accommodation. Options are: Laptop, Four Function Calculator, and Spellchecker. All equipment will be clearly labeled ‘DSP’ and students may not use their own equipment unless the entire class is allowed the equipment or in certain circumstances noted by DSP.

DSP Equipment is stocked in the Testing Center. For exams that take place within the TC, the proctor picks up the equipment from the Testing Center's front desk and provides it to the student, along with the exam, in the designated exam room immediately before the exam begins. For exams that take place outside the TC, it is the proctor's role to pick up the equipment from the Testing Center's front desk and bring it to the testing environment and return it to the TC when the exam is over.

Laptop: See previous section under “Active Proctoring” for information on how to proctor a laptop exam. Laptop exams must take place in a private setting. The laptop will be clearly labeled ‘DSP.’ If it is not, contact DSP. Students cannot use their own laptop unless the entire class has been approved for personal laptop use OR in certain circumstances noted by DSP. After the exam is over, the student will save their answers on a DSP-provided USB drive. The proctor delivers the USB drive and all exam materials to the Testing Center's front desk or, if the exam took place elsewhere, to the designated Exam Drop-Off Location.

Four Function Calculator: A student with this service is allowed to use a DSP-owned four function calculator even if the rest of the class is not allowed to use calculators. The calculator will be clearly labeled ‘DSP.’ If it is not, contact DSP.

Spellchecker: The spellchecker is a handheld device that corrects spelling. The spellchecker will be clearly labeled ‘DSP.’ If it is not, contact DSP.